Insure.com ranks 2025’s best insurers. See the winners.

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Life insurance isn’t one size fits all. The company that works best for your friends, neighbors and family might not offer you the same coverage or price. To help you find an insurer that best suits your needs, we’ve collected and analyzed a host of information on life insurance companies and created a ranking of the best firms.

We started by surveying 1,750 people with auto, home, life and health insurance. Respondents were asked, among other questions, to name their life insurer and to rate each company’s level of customer experience, policy offerings, trustworthiness and other factors.

Based on the number of responses, we selected the top life insurance companies for further evaluation. We gathered and analyzed financial stability scores, complaint records and other important metrics. We then rated the best life insurance companies, giving each from one to five stars, with five stars being the best ranking.

For 2025, the top life insurance company is Northwestern Mutual, according to our analysis, followed by MassMutual and New York Life.

Our list can take some of the guesswork out of shopping for life insurance and help you pick an insurer that meets your needs.

“Although it’s uncomfortable to think about life insurance, it’s important. A sound financial plan can fall apart if you don’t have insurance protection if you die and that income is lost. A death benefit [payout] can fund your family’s needs,” says Karen Terry, assistant vice president and head of LIMRA Individual Product Research team. LIMRA is a life-insurance industry research group.

“The type of insurance and amount [you need] will vary based on your current needs and may change over time after any major life changes. According to our research, 25% of consumers don’t buy life insurance because they’re not sure how much they need or what type to buy. A financial professional can help you with your initial choice and check in with you to see if your needs have changed,” Terry says.

Our list can help you narrow down your choices. But you may also want to consult with a financial advisor before making a final decision.

What are the best life insurance companies?

We chose the top life insurance companies based on third-party ratings and responses from our consumer survey.

2025 Rank 2024 Rank Company Overall Ranking Customer Satisfaction Read full review
2025 Rank:  1 2024 Rank:  4 Northwestern Mutual Overall rating
4.67
Customer satisfaction rating: 
3.94
2025 Rank:  2 2024 Rank:  1 MassMutual Overall rating
4.60
Customer satisfaction rating: 
4.05
2025 Rank:  3 (tie) 2024 Rank:  7 John Hancock Overall rating
4.54
Customer satisfaction rating: 
4.23
2025 Rank:  3 (tie) 2024 Rank:  5 New York Life Overall rating
4.54
Customer satisfaction rating: 
3.97
2025 Rank:  5 2024 Rank:  16 (tie) Prudential Overall rating
4.52
Customer satisfaction rating: 
4.01
2025 Rank:  6 (tie) 2024 Rank:  9 Guardian Overall rating
4.48
Customer satisfaction rating: 
4.30
2025 Rank:  6 (tie) 2024 Rank:  3 State Farm Overall rating
4.48
Customer satisfaction rating: 
3.87
2025 Rank:  8 2024 Rank:  10 Mutual of Omaha Overall rating
4.47
Customer satisfaction rating: 
3.98
2025 Rank:  9 2024 Rank:  11 (tie) Gerber Life Overall rating
4.37
Customer satisfaction rating: 
3.96
2025 Rank:  10 (tie) 2024 Rank:  11 (tie) Amica Overall rating
4.24
Customer satisfaction rating: 
4.03
2025 Rank:  10 (tie) 2024 Rank:  8 Lincoln Financial Overall rating
4.24
Customer satisfaction rating: 
3.65
2025 Rank:  12 2024 Rank:  16 (tie) Brighthouse Overall rating
4.22
Customer satisfaction rating: 
4.19
2025 Rank:  13 2024 Rank:   - AIG Overall rating
4.16
Customer satisfaction rating: 
4.13
2025 Rank:  14 2024 Rank:  14 AAA Overall rating
4.15
Customer satisfaction rating: 
3.98
2025 Rank:  15 2024 Rank:   - Globe Life Overall rating
3.91
Customer satisfaction rating: 
3.90

How we picked Insure.com’s top-rated life insurance companies

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65

Carriers reviewed
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1,750

Insurance consumers surveyed
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65+

Insurance metrics examined
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34,600

ZIP codes examined

Our editors gathered and analyzed the results of our consumer survey, insurer rate data, National Association of Insurance Commissioners (NAIC) complaint scores, AM Best financial stability scores and more to select the nation’s best life insurance companies.

The top-rated life insurance companies of 2025

Below are the best life insurance companies of 2025. To determine the best insurance companies, we analyzed a range of factors: financial stability, complaint scores, customer satisfaction levels, renewal rates, ease of service levels, trustworthiness, and policy offerings.

Northwestern Mutual

Northwestern Mutual
Northwestern Mutual
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A++
Effective date:
Learn More
Learn More About Northwestern Mutual Insurance

Northwestern Mutual tops the list of the best life insurance companies in 2025. The insurer came out on top with a rating of 4.67 out of 5 stars. Northwestern Mutual received a perfect score for policy renewal in our survey.

Northwestern Mutual also received high scores from third-party rating companies AM Best and the NAIC, earning an A++ (Superior) and 0.08, respectively. Northwestern Mutual also received high survey scores for trustworthiness and policy renewal.

MassMutual

MassMutual
MassMutual
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A++
Effective date:
Learn More
Learn More About MassMutual Insurance

MassMutual came in second place, receiving a rating of 4.60 out of 5 stars. The insurer received a solid AM Best score of A++ (Superior). Policyholders like the company for its customer service and policy offerings.

Among insurers for which we were able to obtain rate data, MassMutual’s premiums are almost 7% less than the industry average. Our data shows that the average annual premium for a 35-year-old purchasing $500,000 in coverage from MassMutual for a 20-year term is $350, compared to the industry average of $377.

Of the insurers ranked, MassMutual received the best score (0.02) from the National Association of Insurance Commissioners, which tracks customer complaints.

John Hancock

John Hancock
John Hancock
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A+
Effective date:
Learn More
Learn More About John Hancock Insurance

John Hancock received a 4.54-star rating out of 5 and tied with New York Life for third place in our ranking. John Hancock came in third overall for customer satisfaction and policy offerings in our survey. Compared to the other carriers we ranked, the insurer received a very strong NAIC score of 0.38. Additionally, the insurer received strong scores for ease of service, trustworthiness, and policy renewals.

While John Hancock scored highly in many categories, it doesn’t offer the most affordable rates. The insurer’s average annual premiums are 10% higher than the industry average and cost more than any of the insurers we ranked.

New York Life

New York Life
New York Life
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A++
Effective date:
Learn More
Learn More About New York Life Insurance

New York Life tied for third place with a 4.54 star rating out of 5. Consumers like the insurer for its policy offerings and ease of service.

It also received high scores from third-party rating agencies. AM Best gives New York Life a rating of A++ (Superior), while it received an NAIC Complaint Index score of 0.16.

New York Life consumers also saw below-average premiums. Our data shows that the average annual premium for a 35-year-old purchasing $500,000 in coverage from New York Life for a 20-year term is $353, more than 6% less than the industry average of $377.

Prudential

Prudential
Prudential
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A+
Effective date:
Learn More
Learn More About Prudential Insurance

Prudential ranks fifth with a 4.52 out of 5-star rating. The insurer received a solid NAIC score of 0.90 and a strong A+ (Superior) rating from AM Best. The insurer ranked highly in many categories, including trustworthiness and renewals.

Guardian

Guardian
Guardian
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A++
Effective date:
Learn More
Learn More About Guardian Insurance

Guardian scored 4.48 out of 5 stars, tying with State Farm for sixth place. The insurer received strong scores in many survey categories, including customer service and policy offerings. Middle-aged adults and people purchasing term life insurance find that Guardian is a strong choice for coverage.

However, its average annual premiums were above the industry average of $377. Our data shows that a policy from Guardian costs an average of $395 a year.

State Farm

State Farm
State Farm
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A++
Effective date:
Learn More
Learn More About State Farm Insurance

State Farm received a 4.48 star rating out of 5, tying for sixth place with Guardian. The insurer received a solid NAIC score of 0.36, while earning a strong A++ (Superior) rating from AM Best.

State Farm received high survey marks for trustworthiness and policy renewal.

Mutual of Omaha

Mutual of Omaha
Mutual of Omaha
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A+
Effective date:
Learn More
Learn More About Mutual of Omaha Insurance

Mutual of Omaha received 4.47 out of 5 stars. The insurer earned a perfect policy renewal score and a strong trustworthiness score. Additionally, most Mutual of Omaha customers are likely to recommend the insurer to others.

Mutual of Omaha’s average annual premium of $353 is lower than the industry average of $377, making it a solid choice for affordable premiums.

Gerber Life

Gerber Life
Gerber Life
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A+
Effective date:
Learn More
Learn More About Gerber Life Insurance

Ranking ninth on our list of Best Life Insurance Companies is Gerber Life. The insurer received a 4.37 out of 5-star rating and earned an A+ (Superior) from third-party rating agency AM Best. Most of Gerber Life customers found the insurer trustworthy and planned to renew their coverage.

Amica

Amica
Amica
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A+
Effective date:
Learn More
Learn More About Amica Insurance

Amica received 4.24 out of 5 stars and tied for tenth place on our list with Lincoln Financial. The insurer received an A+ (Superior) from third-party rating agency AM Best and a score of 0.65 from the NAIC, which tracks customer complaints.

The multi-line company is best for people who also need other types of insurance coverage, such as home and auto.

Lincoln Financial

Lincoln Financial
Lincoln Financial
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A
Effective date:
Learn More
Learn More About Lincoln Financial Insurance

Lincoln Financial received 4.24 out of 5 stars. It tied for tenth place in our ranking with Amica. The insurer received an A (Excellent) from third-party rating agency AM Best and a score of 0.39 from the NAIC.

Lincoln Financial customers found that the insurer is a solid choice for people with pre-existing conditions.

Brighthouse

Brighthouse
Brighthouse
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A
Effective date:
Learn More
Learn More About Brighthouse Insurance

Brighthouse received 4.22 out of 5 stars. It received a score of 0.96 from the NAIC and an A (Excellent) rating from AM Best. Brighthouse customers say that the insurer is strong for ease of service and coverage is best for middle-aged and senior adults.

AIG

AIG
AIG
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A
Effective date:
Learn More
Learn More About AIG Insurance

AIG received 4.16 out of 5 stars. The company received an A (Excellent) rating from AM Best and an NAIC score of 2.97. With a 94% score for recommendations, most customers said they would recommend the insurer to their peers. Customers give it high marks for trustworthiness.

AIG is the most affordable insurer in our ranking, with average annual premiums of $278 — more than 26% cheaper than the industry average of $377.

AAA

AAA
AAA
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A
Effective date:
Learn More
Learn More About AAA Insurance

AAA trailed closely behind AIG, receiving 4.15 out of 5 stars. The insurer’s customers rank it highly for customer satisfaction and trustworthiness. It also received high scores for policy offerings and policy renewals. It received an AM Best rating of A.

AAA policy premiums are slightly above the industry average. Our data shows that AAA customers pay an average annual premium of $385, while the industry average is $377.

Globe Life

Globe Life
Globe Life
Ease of service
Customer Satisfaction
NAIC
AM Best Rating
A
Effective date:
Learn More
Learn More About Globe Life Insurance

Globe Life received 3.91 out of 5 stars. The insurer performed well for policy renewals, with 91% of customers surveyed saying they’ll renew their coverage.

The company also received an AM Best rating of A (Excellent).

Best life insurance companies in specific categories

Because everyone’s life insurance needs are different, the best policy for you may not be the right choice for someone else. We selected the best companies for certain situations and needs to help you find the company that’s a perfect match.

Note: Our survey of insurance consumers included more companies than the ones we ranked. Bestow, for instance, did extremely well in our survey but was excluded from the overall ranking because it didn’t receive an AM Best score – one of our key metrics. The editors, however, decided to include Bestow in our category ranking of the companies.

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The top life insurance companies for customer satisfaction, ease of service and more

To help you determine the best life insurance companies for your needs, our editorial team looked at several factors and rated life insurance companies in different categories.

Best life insurance companies for customer satisfaction

Customer satisfaction is an important indication of policyholders’ experience with the insurer. Bestow came out on top for customer satisfaction, with Guardian and John Hancock following behind.

Company Percent of customers that are satisfied
Bestow 96%
Guardian 93%
John Hancock 87%

Best life insurance companies for ease of service

No one wants a life insurance policy that isn’t easy to use. When it comes to ease of service, Bestow again came out on top. AIG and Guardian followed.

Company Percent of customers that are satisfied
Bestow 100%
AIG 90%
Guardian 90%

Best life insurance companies for policy offerings

A variety of policy options makes it easier to get the coverage you need. Bestow took the lead in this category. Guardian came in second, and John Hancock came in third.

Company Percent of customers that are satisfied with the company’s policy offerings
Bestow 100%
Guardian 97%
John Hancock 87%

Most trustworthy life insurance company

Trust is the foundation of any relationship, including the one between an insurer and a policyholder. Northwestern Mutual came out on top, followed by Prudential and AAA.

Company Percent of customers who find the company trustworthy
Northwestern Mutual 84%
Prudential 83%
AAA 81%

Best life insurance provider for renewals

When a policyholder plans to stick with their insurance company, you can assume they’re pretty happy with the insurer. Most of the life insurance companies we surveyed had high renewal rates.

Three insurers tied in this category – Lincoln Financial, Northwestern Mutual and Prudential – with all the customers we surveyed saying they would renew their policies.

Company Percent of customers who plan to renew their policy
Lincoln Financial 100%
Prudential 100%
Northwestern Mutual 100%


How much life insurance costs

Term life insurance is a good option for most people because it is usually the most straightforward and affordable. To determine the average cost of life insurance, we analyzed premiums collected by data provider Compulife. We evaluated rates for 35-year-old non-smokers purchasing $500,000 in coverage for a 20-year term. Here, we expanded our analysis beyond just the companies we ranked.

Among the insurers with available rate data and of those companies ranked, AIG came out on top as the most affordable insurer, offering coverage for $278 annually. AIG’s annual premium is more than 26% more affordable than the industry average of $377, according to our data.

Company Average annual premium
AIG $278
MassMutual $350
Mutual of Omaha $353
New York Life $353
Prudential $361
Lincoln Financial $378
AAA $385
Guardian Life $395
John Hancock $415

How much life insurance do you need?

Most people should get at least 10 to 15 times their annual income in life insurance coverage. However, every person’s life insurance needs are different and there are multiple factors that determine the exact amount of coverage you should get.

You can use the DIME method to determine a more precise number. Using this method, you tally up the following:

  • The amount of debt you owe
  • The amount of income you earn multiplied by the number of years you’d be providing that income
  • The remaining balance on your mortgage
  • The cost of education that you would be paying for 

A potential buyer should also assess how their death would impact their loved ones financially:

  • Does your family rely on your income to pay for living expenses?
  • What other assets/financial resources are available to them?
  • Does anyone else depend on you financially?
  • How will your family pay final expenses after your death?

How to shop for life insurance and find a life insurance company that’s right for you

  • Set your budget: Figure out how much life insurance coverage you can afford and stick to that amount when buying a policy, even if it is less than what you prefer. If you get a policy that is too expensive and can’t pay for it down the line, you may end up canceling your coverage and have no insurance at all.
  • Determine how much life insurance you need: This will help you look for insurers that offer the amount you need at the lowest possible price.
  • Research insurers: Compare quotes, riders, types of coverage offered and costs.
  • Gather quotes: Determine how much each insurer would charge you for your profile.

Final thoughts on the best life insurance companies

The best life insurance company depends on your life insurance needs, budget and unique personal profile.

While our guide is a great place to start, you should compare quotes from at least three insurers to find the best policy. Some insurers may offer higher rates than anticipated, while others may be more competitive.

Methodology

Insure.com in the fall of 2024 surveyed more than 1,750 insurance consumers (973 people with life insurance). The survey was conducted by online market research company Slice MR.

Respondents were asked to name their life insurer and then grade it in the following categories:

  • Customer satisfaction
  • Ease of service
  • Policy offerings
  • Billing process
  • Adding policy riders
  • Seniors/older adults
  • Middle-aged adults
  • Young people
  • Term life policies
  • Whole life policies
  • People with pre-existing conditions
  • People who are overweight
  • People who don’t want to take a medical exam

The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.

We then asked respondents to provide a yes or no response to indicate their agreement with the following statements:

  1. I plan to keep my coverage with my current life insurance company
  2. I would recommend my life insurance company to others
  3. I trust my life insurance company

The percentage of respondents who said yes is presented in the results.

The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.

They then collected AM Best data, which measure financial strength, and National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives. The Insure.com team identified the NAIC codes of each underwriting company for each carrier and calculated a weighted average complaint index, weighted by the annual written premium. The associated NAIC complaint index score was used in the calculations.

They also collected insurance rate data from Compulife.

With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For life insurers, we took the following and gave each a weight.

  • Survey: 60% of the total score (10% customer satisfaction, 10% ease of service, 10% policy offerings, 10% recommended, 10% policy retention and 10% trust)
  • AM Best: 25% of total score
  • NAIC: 15% of total score

Each insurer was awarded between half a star and 5 stars. No company in the ranking received less than half a star in any category, and 5 stars was the most any insurer could receive.

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