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Geico auto insurance review and ratings 2025

Geico is No. 3 among national carriers in the 2025 Insure.com Best Car Insurance Companies survey with 4.50 stars out of 5. Customers give it high marks for ease of service and policy renewal.

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Our take

Geico is No. 3 among national carriers in our 2025 Best Insurance Companies survey for auto insurance with 4.50 stars out of 5.

Geico is known for its cheap auto insurance rates, which are more affordable than those of its top competitors, State Farm and Progressive. In our consumer survey, Geico scored highly for ease of service, customer service and digital experience. 

The company also has the highest possible AM Best score of A++, signifying superior financial stability. 

Below is Insure.com’s review of the company. It’s based on third-party metrics and an in-depth survey of insurance customers. Find the full methodology here.

Geico
Geico Ratings
Overall Rating: 4.50
Average Premium: 3.90
NAIC: 0.69
Customer Satisfaction: 4.42
AM Best Rating: A++
Effective date:

Pros and Cons

Pros:
  • Auto insurance rates are affordable
  • High customer renewal rates
Cons:
  • Could improve on its customer discounts

How much Geico costs

Geico is known for low rates; its monthly premium of $147 is among the most affordable for national insurers. Geico’s rates are lower than other large U.S. insurance companies — State Farm ($165), Progressive ($166) and Farmers ($199) — but are slightly more expensive than Nationwide ($129).  

CompanyMonthly Premium
USAA*$115
Erie$123
Nationwide$129
Auto-Owners$129
Travelers$134
American Family$142
Geico$147
State Farm$165
Progressive$166
Amica$185
Farmers$199
Allstate$209

*USAA is only available to military community members and their families.

How Geico scores for customer satisfaction

Ninety percent of Geico customers are satisfied with the customer service they receive, making it a top insurer in our survey. Amica leads the study, with 97% of customers reporting their satisfaction, while only 78% are satisfied with Travelers. 

CompanyPercent of customers who are satisfied
Geico90%
State Farm92%
Liberty Mutual 79%

How Geico scores on ease of service

Geico ranked among the top three insurers for ease of service. Ninety-three percent of surveyed customers reported satisfaction with the ease of getting the service they needed. Most companies scored in the 80th or 90th percentile for this metric. Amica led this category (97%), while Liberty Mutual ranked the lowest (84%).

CompanyPercent of customers satisfied with the company’s ease of service
Geico93%
Progressive91%
Nationwide 86%

How Geico scores on policy offerings

While Amica topped this category, with 93% of customers surveyed reporting satisfaction, Geico scored within the top five insurers at 88% for policy offerings. State Farm had a score of 87%, and Farmers had a score of 84%.

CompanyPercent of customers satisfied with the company’s policy offerings
Geico88%
Nationwide89%
Liberty Mutual79%

Would current customers recommend Geico to others?

Eighty-eight percent of customers surveyed reported they’d recommend Geico to others. Nationwide was the most-recommended insurer at 96%.

CompanyPercent of customers who would recommend the company to others
Geico88%
Amica93%
The Hartford81%

How trustworthy is Geico?

Eighty-eight percent of customers surveyed said they believed Geico to be a trustworthy company. State Farm, Allstate, Erie and Progressive outranked Geico here, but Farmers and Safeco were among those ranked lower.

CompanyPercent of customers who say they trust the company
Geico88%
State Farm93%
Progressive91%

Do Geico customers plan to renew?

Ninety-three percent of surveyed customers plan to renew with Geico. While the company wasn’t the highest-scoring insurer for loyalty, it falls within the top five for this metric. Travelers, Auto-Owners, Amica and Liberty Mutual scored higher. 

CompanyPercent of customers who plan to renew with the company 
Geico93%
Travelers97%
State Farm92%

How Geico scores on claims handling

Geico scored 80% for how well it handles claims, according to surveyed customers. Many other top insurers ranked higher for this metric, including State Farm, Nationwide and Progressive. Farmers scored the highest at 94%.

Company Percent of customers who are satisfied with the company’s claims handling
Geico 80%
Amica 89%
Allstate 77%

How Geico scores on digital experience

Geico was among the top five companies for digital experience, which isn’t surprising given that it was one of the pioneers in the online landscape. It earned 86% in the survey, followed by State Farm and Allstate (both 83%) and Farmers (81%).

Company Percent of customers satisfied with the company’s digital experience
Geico 86%
Nationwide 96%
State Farm 83%

How Geico scores for discounts

Geico scores well in the survey for premiums, ease of service and customer service. Discouns was not its best category with 64% of surveyed customers reporting their satisfaction with the company’s discounts. Liberty Mutual (62%), Farmers (56%) and Travelers (52%) fall below Geico for this metric.

Company Percent of customers satisfied with the company’s discounts
Geico 64%
Nationwide 86%
Travelers 52%

How Geico scores for bundling home and auto policies

Geico scored among the top five insurers for bundling policy options, with 82% of customers reporting satisfaction with the company’s offerings. Nationwide, Amica and Progressive scored higher than Geico, while Farmers and Allstate scored lower.

Company Percent of customers satisfied with the company’s home and auto bundling
Geico 82%
Nationwide 92%
Travelers 70%

Geico car insurance coverages

  • Auto insurance
  • Motorcycle insurance
  • ATV insurance
  • RV insurance
  • Boat/PWC insurance
  • Collector auto insurance
  • Mexico auto insurance

Geico additional insurance policies

  • Homeowners 
  • Renters
  • Condo/co-op insurance 
  • Mobile home insurance 
  • Landlord insurance
  • Flood insurance
  • Business insurance
  • Jewelry 
  • Identity protection
  • Life insurance
  • Travel insurance 
  • Overseas
  • Pet insurance
  • Mobile device protection
  • Umbrella insurance 
  • Special event insurance
  • Bicycle insurance

Note: Not all policies are underwritten directly; some are offered through Geico Insurance Agency and underwritten by other companies.

Geico coverage options

  • Liability
  • Medical (MedPay and PIP)
  • Physical damage (Collison and comprehensive coverage)
  • Uninsured motorist 
  • Emergency road service 
  • Rental reimbursement
  • Mechanical breakdown

Geico car insurance discounts

  • Restraint device 
  • Anti-lock brakes
  • Anti-theft systems
  • Daytime running lights
  • New vehicle discount
  • Clean driving record
  • Drive easy
  • Defensive driving
  • Driver training course
  • Federal employee (Eagle)
  • Membership and employee
  • Military
  • Multi-vehicle
  • Multi-policy
  • Homeownership
  • Easy shopper
  • Insurance quotes
  • Paperless
  • Paid in full
  • Auto pay

States where Geico offers coverage

Graph
Table
States where Geico offers coverage
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington D.C.
West Virginia
Wisconsin
Wyoming
AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY
Available
Not available

Company background

Geico

Founded in 1936 as Government Employees Insurance Company for federal employees, Geico now provides coverage for anyone. In 1996, Geico became a subsidiary of Berkshire Hathaway. The company has created two memorable mascots, the Geico Caveman and the Geico Gecko.

Resources & Methodology

Methodology

In the fall of 2024, Insure.com surveyed more than 1,750 insurance consumers (1,199 people with auto insurance). Online market research company Slice MR conducted the survey. Respondents were asked to name their auto insurer and then grade it in the following categories:

  • Customer satisfaction
  • Ease of service
  • Policy offerings
  • Claims satisfaction
  • Digital experience (website/app)
  • Discounts offered
  • Fair rate increases over time
  • Insurance for young drivers/teenagers
  • Insurance for college students
  • Insurance for senior drivers
  • Insurance for drivers with tickets or accidents
  • Auto and home bundling

The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.

We then asked respondents to provide a yes or no response to indicate their agreement with the following statements:

  • I plan to renew with my current auto insurance company
  • I would recommend my auto insurance company to others
  • I trust my auto insurance company

The percentage of respondents who said yes is presented in the results.The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.

They then collected AM Best data, which measure financial strength, and National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives. The Insure.com team identified the NAIC codes of each underwriting company for each carrier and calculated a weighted average complaint index, weighted by the annual written premium. The associated NAIC complaint index score was used in the calculations.

They also collected insurance rate data from Quadrant Information Services. With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For auto insurers, we took the following and gave each a weight.

  • Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling)
  • AM Best: 25% of total score
  • Annual premium: 20% of total score
  • NAIC: 15% of total score

Each insurer was awarded between half a star and 5 stars. No company in the ranking received less than half a star in any category, and 5 stars was the most any insurer could receive.

author image
Katrina Raenell
Contributing Researcher

 
  

Katrina Raenell is a writer, editor and educator with 20 years of experience in content and communications for international organizations, nonprofits and start-ups. In her previous roles, she was a communications manager for study abroad, content project manager for higher education and finance websites, reported on arts and culture, and was a managing editor for an online health and wellness publication.

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