Insure.com ranks 2025’s best insurers. See the winners.

State Farm auto insurance review and ratings 2025

State Farm is No. 4 among national carriers in our ranking of the Best Car Insurance Companies for 2025, with 4.35 stars out of 5. State Farm has expansive policy offerings and good claims handling and trustworthiness scores.
Please enter valid zip Compare top carriers in your area
 | Updated on:
insure logo

Why you can trust Insure.com

quality icon

Quality Verified

At Insure.com, we are committed to providing the timely, accurate and expert information consumers need to make smart insurance decisions. All our content is written and reviewed by industry professionals and insurance experts. Our team carefully vets our rate data to ensure we only provide reliable and up-to-date insurance pricing. We follow the highest editorial standards. Our content is based solely on objective research and data gathering. We maintain strict editorial independence to ensure unbiased coverage of the insurance industry.

Our take

State Farm is No. 4 among national carriers in our ranking of the Best Car Insurance Companies for 2025, with 4.35 stars out of 5. 

Most State Farm customers report being highly satisfied with the company because of its claims handling, while 92% say they plan to stick with the insurer at renewal time. Customers also report liking the company’s policy offerings. 

State Farm also received an A++ (Superior) credit rating for financial stability from AM Best. 

Below is Insure.com’s review of the company. It’s based on third-party metrics and an in-depth survey of insurance customers. Find the full methodology here, including an explanation of our survey scores.

State Farm
State Farm Ratings
Overall Rating: 4.35
Average Premium: 3.04
NAIC: 0.79
Customer Satisfaction: 4.46
AM Best Rating: A++
Effective date:

Pros and Cons

Pros:
  • Great for claims handling
  • Excellent score for trustworthiness
  • Highly ranked for policy offerings
Cons:
  • Doesn’t have the cheapest auto insurance rates
  • Lower survey scores for discounts, home and auto bundling

How much State Farm costs

State Farm’s monthly rate of $165 is between Erie’s $123 monthly rate at the low end and Allstate’s $209 monthly rate at the high end. See other monthly premiums in the table below.

Company Monthly premium
Allstate$209
American Family$142
Amica$185
Auto-Owners$129
Erie$123
Farmers$199
Geico$147
Nationwide$129
Progressive$166
State Farm$165
Travelers$134
USAA*$115

*USAA is only available to military community members and their families.

How State Farm scores on customer satisfaction

When you ask State Farm customers about their satisfaction, 92% said they were happy with the company, one of the highest scores in the survey, along with Amica (97%) and Geico (90%).
 

CompanyPercent of customers who are satisfied
State Farm92%
Allstate85%
Travelers78%

How State Farm scores on ease of service

State Farm scored highly when customers were asked about its ease of service, with 93% of policyholders saying they were satisfied. This survey category gauges the ease with which customers can access policy documents and change a policy.

CompanyPercent of customers satisfied with the company’s ease of service
State Farm93%
Amica97%
Travelers88%

How State Farm scores on policy offerings

When we asked customers to rate insurance companies based on policy offerings, 87% of State Farm’s customers said they were satisfied with the insurer’s policy offerings. Most companies’ scores were in the 80th percentile for policy offerings.

CompanyPercent of customers satisfied with the company’s policy offerings
State Farm87%
Amica93%
Liberty Mutual79%

Would current customers recommend State Farm to others?

Survey respondents highly recommend State Farm. Of the dozen companies on Insure.com’s list, State Farm ranks behind Nationwide, Amica, and Erie when customers were asked if they would recommend the company to others. 

CompanyPercent of customers who would recommend the company to others
State Farm91%
Nationwide96%
Amica93%

How trustworthy is State Farm?

When customers were asked to rank insurance companies for trustworthiness, State Farm was again one of the top carriers in our survey, scoring 93%.

CompanyPercent of customers who say they trust the company 
State Farm93%
Progressive91%
Travelers88%

Do State Farm customers plan to renew?

A majority of State Farm customers (92%) who responded to the survey said they planned to renew. Most companies scored in the 90th percentile for renewal rates.

CompanyPercent of customers who plan to renew with the company
State Farm92%
Travelers97%
Farmers88%

How State Farm scores on claims handling

When it comes to claims handling, State Farm ranked among the top five companies in this year’s survey. Most insurers scored in the 70th to 80th percentile for claims handling.

Company Percent of customers who are satisfied with the company’s claims handling
State Farm 88%
Farmers 94%
Progressive 81%

How State Farm scores on digital experience

For digital experience, including websites and apps, 83% of State Farm customers said they were happy with the company.

Company Percent of customers satisfied with the company’s digital experience
State Farm 83%
Nationwide 96%
American Family 77%

How State Farm scores for discounts

When customers were asked about discounts, State Farm was ranked near the middle, scoring 66%. The scores among companies for discounts greatly varied, from 52% for Travelers to 86% for Nationwide, the highest score.

Company Percent of customers satisfied with the company’s discounts
State Farm 66%
Nationwide 86%
Travelers 52%

How State Farm scores for bundling home and auto policies

Bundling home and auto was one of State Farm’s weakest categories.

Company Percent of Customers Satisfied
State Farm 78%
Nationwide 92%
Travelers 70%

State Farm vehicle insurance coverages

  • Car 
  • Motorcycle
  • Boat 
  • ATV and off-road 
  • RV and motorhome 
  • Travel trailer and camper

State Farm additional insurance policies

  • Home 
  • Condo 
  • Renters 
  • Rental property 
  • Personal articles 
  • Manufactured homes 
  • Life 
  • Personal liability 
  • Health 
  • Disability 
  • Identity theft protection
  • Pet medical 
  • Small business

State Farm car insurance coverage options

  • Collision
  • Comprehensive 
  • Liability 
  • Uninsured and underinsured motorist
  • Medical payments 
  • Rideshare driver 
  • Emergency road service 
  • Car rental reimbursement 
  • Travel expense coverage

State Farm car insurance discounts

  • Drive Safe & Save
  • Steer Clear
  • Bundle and save 
  • Defensive driving 
  • Good driver 
  • Pay in full 
  • Good student 
  • Driver training discount 
  • Student away from home 
  • Loyalty 
  • Low mileage
  • Vehicle safety 
  • Anti-theft 
  • Passive restraint

* Discounts vary by state

States where State Farm offers coverage

Graph
Table
States where State Farm offers coverage
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington D.C.
West Virginia
Wisconsin
Wyoming
AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY
Available
Not available

Company Background

State Farm

Like a good neighbor, State Farm has been a supportive insurer across the United States for many years. Founded in 1922, it is now the country’s largest private car insurance company, with more than 19,000 agents in the U.S. and Canada.

State Farm offers many additional financial products, such as loans, banking and retirement accounts, investment accounts and estate planning.

Resources & Methodology

Methodology

In the fall of 2024, Insure.com surveyed more than 1,750 insurance consumers (1,199 people with auto insurance). Online market research company Slice MR conducted the survey. Respondents were asked to name their auto insurer and then grade it in the following categories:

  • Customer satisfaction
  • Ease of service
  • Policy offerings
  • Claims satisfaction
  • Digital experience (website/app)
  • Discounts offered
  • Fair rate increases over time
  • Insurance for young drivers/teenagers
  • Insurance for college students
  • Insurance for senior drivers
  • Insurance for drivers with tickets or accidents
  • Auto and home bundling

The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.

We then asked respondents to provide a yes or no response to indicate their agreement with the following statements:

  • I plan to renew with my current auto insurance company
  • I would recommend my auto insurance company to others
  • I trust my auto insurance company

The percentage of respondents who said yes is presented in the results.The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.

They then collected AM Best data, which measure financial strength, and National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives. The Insure.com team identified the NAIC codes of each underwriting company for each carrier and calculated a weighted average complaint index, weighted by the annual written premium. The associated NAIC complaint index score was used in the calculations.

They also collected insurance rate data from Quadrant Information Services. With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For auto insurers, we took the following and gave each a weight.

  • Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling)
  • AM Best: 25% of total score
  • Annual premium: 20% of total score
  • NAIC: 15% of total score

Each insurer was awarded between half a star and 5 stars. No company in the ranking received less than half a star in any category, and 5 stars was the most any insurer could receive.

author image
Barry Eitel
Contributing Researcher

 
  

Barry Eitel is a content writer and journalist focused on insurance, small business and finance. He has researched and written about personal finance since 2012, with a special focus on entrepreneurship, freelancing and other small business operations. His writing on insurance and small business has been featured in 7x7, Brit + Co, Intuit Quickbooks, Bankrate, Policygenius and Lendio.

Similar Companies

ZIP Code Please enter valid ZIP
On this page